Start account deletion
You must be signed in to start the process. If you are not signed in, TVERN will take you to sign in first.
Deletion is permanent. Your account is not deleted when you open the confirmation popup or when the email is sent. Deletion only happens after the final email confirmation is accepted.
How the three confirmations work
- Confirm that you understand account deletion is permanent.
- Type DELETE exactly.
- Open the one-time confirmation link sent to your TVERN login email.
The email link expires after 30 minutes. If you do not use it, your account remains active.
If you cannot access your account
Email support@tvern.com from the email address associated with your TVERN account and use the subject “TVERN account deletion request”.
For security, we may need to verify that you control the account before completing the request. Do not send your password.
What deletion removes
The TVERN deletion process is designed to permanently remove your authentication account and associated ordinary account data, including your profile, preferences and other data linked to your active account. Authored community and meetup content may be deleted, cancelled or scrubbed so it is no longer presented as content belonging to your account.
What may be retained
Some limited records may be retained where reasonably necessary or legally permitted for community safety, fraud or abuse prevention, legal compliance, safeguarding, security investigations or legal claims. Where possible, retained safety or moderation records are de-identified from the deleted account.
Reports made by or about an account may therefore remain in a de-identified form if they are needed to preserve the integrity of TVERN’s moderation and safety history.
When deletion happens
Once the final one-time email confirmation is accepted and the server completes the request, the active TVERN account is deleted. If the confirmation email is ignored or expires, no deletion occurs.
Need help?
support@tvern.com